For instance: while picking up the freight the truck usually needs a Pick Up number to identify that exact freight should be loaded. However, this number was needed in 70% of cases, and it usually was not provided to drivers in advance, that caused delays in the process of loading. The main reason was that the drivers were waiting up to hour to get this number, due to the high functioning capacity of the dispatch center. After few calculations the management accepted my recommendation regarding early Pick Up numbers sending, which save not only tome of dispatch center and drivers, it also helped to lover the number of calls to the center and decreased number of delivery delyes up to 25%