business
2.2 Organizational Structure
Leadership and Management 2.3
2.1 - workforce planning
Appraisal - formal evaluation of employee performance
Formative
Summative
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Training
Behavioural Training - Designed to improve an individual's ability to communicate and interact with others
Cognitive training - designed to improve a persons ability to understand and learnt information
Contract of employment: - the legal agreement between an employer and an employee, detailing the terms and conditions of employment.
Dismissal - the termination of a workers employment
(HRM) - the role of managers in
planning and developing the organisations people. in-charge of recruitment and selection, dismissal and training
Human resources planning the management
function focused on the staffing needs (employment)
Labor turnover. -Measures the number of workers
who leave a firm as a percentage of the workforce,
Bureaucracy - the official administrative and formal rules of an organisation that govern business activity
Centralized structures - when the majority of decision making is done by a very small number of people
Decentralization - decision making authority and responsibility is shared out with others in the organization.
Delayering - removing levels of hierarchy to flatten the
organizational structure--> widens span of control
type of structure
Flat - few layers in the formal hierarchy and hence managers have a relatively wide span of control.
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types of leadership
Autocratic leadership - control over all decisions and little
input from group member
Democratic leadership- takes the views and opinions of employees into consideration and promote there participation
Laissez faire leadership - the leader leaves the decisions making to the workforce
leader vs manager - leader inspires and gets things done by motivating workforce, manager makes sure everything is under control and is respected due to status
Paternalistic leaders treats work force like family