Please enable JavaScript.
Coggle requires JavaScript to display documents.
Call - Coggle Diagram
Call
CallReprting
Dapper
GetCompletedInboundCalls
GetMissInboundCalls
GetColumnsCompletedCallTable
GetColumnsMissCallTable
GetInboundCallSummary
Summary
FetchSummaryHistoryCall
FetchSummaryRealTimeCall
FetchRealTimeInQueueCall
GetSummaryAgentState
GetSummaryTopAgent
GetCompletedCalls
GetMissCalls
GetTenantCallHistorySummaries
GetTenantOutboundSummaries
GetTenantMissingCall
GetTenantHandledCall
GetSummaryAgentStateByFilter
GetTenantHandledInboundCall
GetOutboundNormalSummary
GetOutboundCampaignSummary
GetSummaryCampaignReport
GetSummaryCampaignIVR
GetSummaryCampaignPredict
Export
DownloadCallHistoryExcelExport
DownloadCallHistoryCsvExport
DownloadOutboundCardExcelFile
ListCallHistoryTable
SearchListCallOutboundNormal
SearchListCallOutboundCampaign
GetVoiceCampangIds
SearchCampaignCallData
AggregateCallDensities
SearchCallHistory
GetListCampaignsFilter
GetCallDetailById
ScoringReport
GetCallScoringReport
GetCallScoringReportColumnTable
DownloadExcelFile
GetPreviousCallScore
GetPreviousCallScoreNote
GetAverageCallScoreByAgentId
GetListAgentInGroupVoice
AppendTimeQueryString
Note
UpdateNoted
CreateCallNote
GetCallNotes
CallSmsHistory
GetCallSmsListById