Please enable JavaScript.
Coggle requires JavaScript to display documents.
Physical, Digital - Coggle Diagram
Physical
after
-
free newsletter
this can draw the user back in as they are provided with updates and offers which can appeal to the users and is given free with their purchase
in person feedback
face to face feedback to give a warmer atmosphere and and create a sense of engagement and create community
thank you card
a physical card which can be given with the delivery service which can give a sense of appreciation to the user
before
-
-
week free trial
test service and products before committing to its use which can build trust and create opportunities for change should a user be dissatisfied after the trial
Digital
before
-
-
video advertising
video promotes service, advertises what the service offers and can introduce the staff and all the people involved to create a community aspect and entire users
online giveaway
interact with users online and entice them using a giveaway to get a feel for what the service can offer
after
coupon for next purchase
after user has engaged with the app they recieve a coupon for their next purchase as this entices the users and saves money which can be an important to students
-
survey
digital survey based on the app or websites use and what could be improved to give the users a feeling of inclusion with future development of the service