These technologies allow the operation, in virtual environments, of the following three types of processes:
• Of information, related to the search, selection, storage, logical and numerical processing, organization, administration, transfer, exchange and presentation of data and information, synchronously or asynchronously, in any solution of structure or manageable format in virtual environments to through such devices.
• Communication between people, synchronously or asynchronously.
• Collaborative, synchronously or asynchronously, for the organization and implementation of collaborative projects or activities.
It should be noted that there is no cause-effect relationship between the use of digital technologies and the possible impacts on the quality, coverage or relevance of education.
To achieve them effectively, it is essential to see the process in all its complexity, and put education at the center and specifically the teaching-learning process, which in turn implies having, for example, a shared vision and strategies , institutionally, on the role of ICTs in education; encourage the commitment and participation of teachers; create instructional design teams and teaching materials; implement administrative and regulatory changes; train and support ICT users; maintain assistance networks in educational and technical support aspects; and ensure efficiency in telecommunications and internet services.