Decision Behavior, Analysis and Support
(pp. 3-25)

Strategy Pyramid
p 3

Strategic Decisions

Tactical Decisions

Operational Decisions

Instinctive Decisions

(Simon, 1960)

Structured decision making

Unstructured decision making

"The longer the time span of discretion
the more unstructured and strategic the decision is likely to be"
(French, 2009, p 5)

Cynefin Model
(Snowden, 2002)

(Jacques, 1989)

Corporate strategic domain

General domain

Operational domain

Hands-on work domain

Clear

Complicated

Complex

Chaotic

Rationalistic Decision-making

Evolutionary Decision-making

Players in a decision

The Decision Makers (DM's)

Other stakeholders

Experts

Analysits

Contexts for decision making

Individual

Group

Organisation

Societal