The way a company is organized around the service, that is, its organizational structure for the provision of services, is a concept little studied from the academic point of view, as opposed to the study of the structure around production or manufacturing, and however it is a relevant concept.
Virtual organizations are new organizational forms, which result from: first, replacing face-to-face interactions with remote interactions, supported by electronic communications and second, providing real-time access to all company information for all workers.