Please enable JavaScript.
Coggle requires JavaScript to display documents.
KANBAN - Coggle Diagram
KANBAN
-
-
-
-
-
-
-
When you reach the limit, no more tasks can be added to the column. If work is done upstream, a signal indicates that the work is "stopped."
-
-
LAST
Essential indicators
Customer Lead Time: time elapsed between the request for work and it being finished.
Essential indicators
Lead Time: System Lead Time. Time it takes for a feature to go from the commitment point to the delivery point.
Essential indicators
Cycle Time: time it takes for a feature to go from the start point to the delivery point.
-
To manage the workflow, you must be able to measure.
-
-
-
-
-
-
-
When there are limits, you need to prioritize.
-
Reduces the lead time, increases deliver rate.
-
-
-
Visualizing the workflow you actually follow, instead of what you "should" or "want" to follow.
Deciding on the start and end of the visualized workflow. This defines the interfaces with other people involved in the entire process (customers, business partners).
Policies are criteria and restrictions that regulate the system.
With this practice, we make policies explicit so that everyone is aware of them.
It also protects the system from arbitrary decisions, emergencies that are not emergencies and other kinds of disruptions.
-
By column: who moves the cards, how priorities are decided, etc.
Policies for the whole system: when to replan, how items are reviewed.
Policies by service class: urgent tasks, standard tasks, tasks with a set date, etc.
-
-
LAST-Feedback circuits are routines that allow us to adapt and improve the system and derive lessons from them.
-
This practice aims to constantly establish hypotheses for improvement and to attempt to validate them.
In essence, Kanban is a system for improvement. As such, its spirit is to improve through collaboration and to develop through experimentation.
Kanban is a way of designing, improving and managing services that can be applied to teams, business units and organizations of all sizes. :bulb:
-
3 change management principles:
- Start with what you are doing NOW.
- Strive for improvement through EVOLUTIONARY CHANGE.
- Foster LEADERSHIP AT EVERY LEVEL, by looking for initiatives at all levels.
3 service deployment principles:
- Understand and focus on the needs and expectations of CUSTOMERS.
- Manage WORK and let people self-organize their own tasks.
- Improve the POLICIES to get better results vis-à-vis customers and business.