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Human Resources - Coggle Diagram

- - - - A diverse workforce is not without its potential problems but a business must be ready to act quickly and firmly if any incidents of negative reaction occur.
      - The cost of training required either for the existing employees or for new recruits
      - There might be a need for general diversity training to help existing employees recognize the benefits of working with people from different cultures.
      - Sexism, racism or any other form of discrimination should not be tolerated.
      - When recruiting people from another country, there can be initial language problems
    - - Gives employees an appreciation or awareness of different cultures.
      - Encouraging an understanding between employees from different backgrounds and attitudes to work
      - Helping a business to understand the needs of consumers in different markets
      - Employees can learn from each other and can learn to accept and perhaps adopt different attitudes to work and life
      - Many languages spoken which can help when dealing with businesses in other countries
  - - - Transfer employees with the required skills from a different part of the business
      - Recruit individuals externally with the skills required to do the job
      - Retrain existing employees to acquire the skills needed to do the job
  - - - Asking for their opinions or allowing them to ask questions about any proposed changes.
      - Encouraging them to make suggestions
      - Involving employees in decisions: keeping them informed about what the business is doing.
      - Rewarding them for creativity and other achievements
      - Providing work that is interesting and where individuals can see how it is contributing to the organization's success
      - Making an objective for the organization
    - - Higher level of productivity
      - Higher level of customer care, customer satisfaction
      - Higher standard of work
      - Increased customer loyalty and repeat purchases