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Topic 6 Change and Innovation - Coggle Diagram
Topic 6 Change and Innovation
organisation change: any alteration of people, structure or tech in organisation.
change agent: someone who act as catalyst and responsible for managing change process
external forces
consumer needs & wants
new govt laws
technology
economy
internal forces
organisation strategy
composition of employee
new equipment
employee attitudes
approaches of change
calm water metaphor
step 1:unfreeze status quo
step 2: change new state
step 3: refreeze for permanent
white water rapid metaphor
lack of environment and stability
require to continually adapt and manage the change
area of change
strategy: modify the planning for success
structure: modify structure design
tech: modify the processes and equipment
people: modify attitudes, expectations, beliefs and behaviors
Popular organisation design techniques
sensitivity training
team building
intergroup development
process consultation
survey feedback
why people neglect to change
uncertainty
habit
fear of loss
inconsistency
technique to reduce résistance
education and communication
participation
support and facilitation
negotiation
manipulation and cooptation
coercion
technique of changing culture
new stories, symbols, rituals
socialise processes
reward system
clear expectations
employee participation
Stress: adverse reaction people have to excessive pressure
cause of stress
role demands
conflict
overload
ambiguity
interpersonal demands
organisation structure
organisation leadership
task demand
symptoms of stress
physical
psychological
behavioral
how to reduce
realistic job preview
performance planning
job redesign
address personal stress
counselling
time management
wellness program
creativity & innovation
stimulate innovation
structural variables
human resource variables
cultural variables