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E-Learning Program Evaluation - Coggle Diagram
E-Learning Program Evaluation
Effectiveness evaluation
It should focus on: definition process (design), skills developed (teaching), transfer of competencies (transfer).
Definition
The objectives of the training action have been achieved.
Many more questions must be answered, all aimed at knowing if the training action "meets" the training needs.
E-Training Program Evaluation
Implementation process
Effectiveness, Efficiency and/or safety of the trainees.
Action planning and design process
Transfer of Competences. Utility. Profitability
Definition of training needs and objectives
Immediate Evaluation: satisfaction analysis and learning results.
What is evaluated?
Measurement of the level of behavior modification of the trainees.
Definition: To evaluate is to check/verify results.
Measurement of all competencies (know-how, know-how, know-how, willingness to do)
Evaluation of cost-effectiveness
Established criteria of difference
Is the investment profitable?
It is complex to measure but it is mandatory to measure it
Control groups
Trend analysis
Choice of an indicator: relevant
Estimates of the contribution of external factors
Participants' own estimates
Moderate cost Acceptable reliable
Action completed
Calculation of return on investment (ROI)
Multi-temporal
Small number
During planning
Other sources: senior management, customers, external experts, collaborators, etc.
Hard indicators (with clear impact on results) and soft indicators (indirect measurement or not easy to quantify)
Evaluation of costs
Other costs
Reduce hours spent, without losing quality
Typical indicators: Cost/Hour, Cost/Attendant, Cost/Hour/Attendant
Outsource parts of the action
Planning: Systematic collection (takes time), see indicators and estimates, etc.
Optimize resources
Convert results into economic value.
Calculate the total amount (in time or actions).
Profitability indicators
Set your target measurement level (or variance)
RCI (cost / revenue ratio) = revenue produced / cost (ideally greater than 1)
Establish your unit value
Amortization time: costs / revenue per month
Efficiency evaluation
ROI ((Revenue - Costs) / costs) (ideal over 0)
Establish your current value