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Bangalore Customer Base Comms - Coggle Diagram
Bangalore Customer Base Comms
New User (Food order<=1)
Zero Orders
Non-Gourmet Rest Visit
Gourmet Rest Menu Visit
Cart abandoned post creation
Cart not created (Drop off before cart creation)
Single attempted Order
Cancelled Order (We might have reasons for cancellation so comms will be based on that only)
Completed order
Non Gourmet Order
Gourmet Order
Repeat Users (>1 food order)
Dormant Users (Zero order in last 90 days)
Gourmet Dormant
Non Gourmet Dormant
Active Users
Gourmet Users (>=1 order from gourmet rest)
Clustering info available or not
Some generic Comms keeping in mind that he has placed some orders from gourmet
Based on clustering output we can have comms keeping in mind that he has placed some orders from gourmet
Non Gourmet Users (Zero order from Gourmet rest)
Clustering info available or not
Based on clustering output we can have comms
No clustering output - some generic Comms