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Training and Knowledge Management - Coggle Diagram
Training and Knowledge Management
The information society, the knowledge society and the knowledge economy.
The impact of information and telecommunications technologies in the configuration of the new economy.
The digital divide can be classified into three types: access, based on the difference between people who can access ICT and those who cannot; that of use, based on the people who know how to use them and those who don't; and those of the quality of use, based on the differences between the same users.
The internationalization and globalization of markets and operations.
Globalization is used to refer to any activity that brings the people, cultures or economies of different countries closer together.
Internationalization is a business strategy that involves creating products and services that are as adaptable as possible so that they can easily enter other national markets.
The main characteristics of the new environment: Turbulence, complexity, constant changes, uncertainty, super competitiveness.
it is a property of the environment, characterized by the presence of an underlying instability or exchange rate; and also because resources and restrictions are constantly changing, forcing companies to react.
Assessment of the complexity of the environment
dimensions: lack of information between the environment and decision-making, lack of knowledge about the outcome of a decision.
Business excellence in the context of society and the knowledge economy.
In the economy of the Information and Knowledge Society, the challenge is to generate value through the operation of the economy of communication networks
The most used research methodologies in knowledge management and intangibles.
Design methodologies
-We consider its usefulness because it is from where the design process is "organized" and the use of methods is based.
-It becomes a guide to order and reflect on the process.
-the methodology covers everything: the strategy, the process, the method.
The methodologies of empirical studies
-In this model, the observation of reality is the starting point to formulate hypotheses.
-It is a research model that aims to obtain knowledge from the observation of reality.
Knowledge management theory.
It is a discipline whose purpose is to improve the performance of individuals and organizations; as well as maintaining and taking advantage of the present and future value of knowledge assets.
The human point of view. Tacit and explicit knowledge.
Explicit knowledge
It is the one that is structured, has shape and is systematic.
Tacit knowledge
It is the result of our experience, our learning, of the habits that we accumulate throughout our lives, and it involves elements such as our intuition, beliefs, customs, values, or points of view.
The strategic direction of knowledge
Strategic direction in the knowledge economy.
-consider the company as a set of resources that make up its competitive advantages.
classification of knowledge into two large categories, namely:
• Tacit knowledge, that is, that which is characterized by depending on people and, therefore, very complex to transmit.
• Coded or explicit knowledge, that is, that which can be transmitted through formal mechanisms.
-In front of the paradigm of the Industrial Organization, the Theory of Resources and Capacities raises the logic.
The theory of resources and capacities as an essential paradigm to direct knowledge towards the creation of essential competencies and capacities to achieve sustainable competitive advantages
-The profit of the company is a consequence, both of the competitive characteristics of the environment, and of the combination of the resources at its disposal.
-Resources and capacities have a more relevant role every day in defining the identity of the company.
Organizational structures in the knowledge-based organization.
The organizational structure shows the formal design of roles that allows integrating the functions, responsibilities, workflows and lines of authority, based on the objectives established by an organization.
Organizational structures in knowledge-based organization in education
It is the one that questions the identity of the school as an institution in charge of transmitting and teaching the new generations with the decentralization of teaching and transmission of information and knowledge towards the learning of social competencies.
The impact of new information and telecommunications technologies on organizational structures.
The "N-Forma" or network-shaped company.
They are governed by the effect of network externalities, direct and indirect, and their demand curve and business strategy are based on the entry of new users and the relative size of the network.
The virtual company and the phenomenon of virtualization.
The progressive virtualization of companies in the traditional economy raises the need to create systems to retain information and knowledge, since they will become the most important asset of companies and their main survival table against changes in the environment.
The role of innovation in the context of the new economy.
-increasing interdependence between various actors and resources is involved
-the importance of knowledge and intelligence is increased as the basic factors of the system.
The management of talent and imagination.
Companies coexist and fight, therefore, to survive in an environment of great uncertainty and competitiveness at all levels, innovation is essential.
Imagination
experts highlight the importance of taking a strategic approach to recruiting, looking beyond the job offer and seeking to understand some key aspects
Information management.
Information and knowledge. The importance of proper information management to achieve sustainable competitive advantages.
For resources to have the potential to generate sustainable competitive advantages, they must be:
Valuable: allow you to create or implement strategies that improve effectiveness and efficiency
Uncommon: if valuable resources are also owned by competitors, these resources will not in themselves be a source of competitive advantage
Not imitable: competitors cannot obtain them, eg. Company culture, interpersonal relationships
To achieve a sustainable competitive advantage through human resource management, three conditions must be met:
-Competitors should not be able to easily copy or imitate the company's approach to human resource management.
-the employees must be a source of added value
-Employees must be "rare" or unique in some way
The different stages in information management: Identify, capture, store, distribute, share and reuse.
Planning phase. In this phase, the design and subsequent implementation of the system are prepared.
Analysis phase. Once the project team decides on a certain development methodology.
Design phase. At this stage the project team will have to determine how the new information system will meet the applicable requirements.
The theory of the management of intellectual capital.
it is a mid-range theory because it represents a specific aspect of the more general Resource and Capabilities theory. considers three resources that have been theoretically linked to the firm's competitive advantage.
Intellectual capital is a concept that encompasses a set of elements of an intangible nature linked to human resources, internal organizational routines and the relationships that the company maintains with its customers and suppliers mainly.
Por Radchel Chanis