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Public sector & not-for-profit oranisations - Coggle Diagram
Public sector & not-for-profit oranisations
public sector
provides public services
education
health
social care
housing
international development
pensions
refuse care
tourism
funding
citizen taxation
direct
income tax
paid by individuals
corporation tax
paid by organisations
indirect
VAT
locally collected
nationally collected
organisations
third party
charity
government
healthcare
education
policing
spending
largest areas are health, education, social care
public or private
Public
mission statement fulfilling customers
salaries/board meeting notes public
canvas customer opinion to ensure maximum public good
economically competitive
employees want to make a difference
exists even when not providing value for money
Private
mission statement based on products characteristics
employees primarily motivated by monetary value
Both
marketing for strong customer relationships
regulated to guarantee public safety
agile and adaptable
clear vision
standardised operations
held to public account for spending
public value
economic value
social value
idealogical value
political value
quality of life value
ecological value
stewardship value
not-for-profit sector
quasi-markets
competitive independent providers
supply
independent institutions competing for customers
schools
universities
hospitals
residential homes
housing associations
private landlords
not necessarily out to maximise their profits
not necessarily privately owned
demand
consumer purchasing power
not expressed in money terms
earmarked budget
specific service allocated to users
single state purchasing agency
voluntary sector
charities contribute to public sector
education
healthcare
housing
uses volunteers to create public value
public value
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Competing Values Framework (CVF) for a public service
collaborate
create
control
compete