Educational Outcomes
Interpersonal skills simulation is a powerful educational tool. Virtual simulation can provide a safe practice space to learn from mistakes and improve day-to-day performance quickly. They are especially beneficial in business-critical areas such as team management and collaboration; sales and customer service; and diversity, equity, and inclusion. They can help learners to develop public speaking skills, management, negotiation,and consultation skills. They can help learners to communicate precisely and efficiently when: interacting with people having a different perspective, leading teams in complex situations, planning, decision making and setting goals (and stick to them), and how to cope with information flooding in complex scenarios. (Mursion, 2020; Simxp, 2021)
