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CHAPTER 14: Organizational culture, socialization and mentoring, 3 levels…
CHAPTER 14: Organizational culture, socialization and mentoring
14.3 MECHANISMS OR LEVERS FOR CULTURE CHANGE
MAJOR QUESTION:
What mechanisms or levers can I use to implement culture
change?
Culture change
4 truths
1. Leaders are the architects and developers
of organizational culture.
It's not fate, healthy culture, strong leadership.
2. Changing the 3 levels of organizational culture (observable artifacts, spoused values and basic underlying assuptions) is the start to culture change.
3. There's a high % that the current culture alligns the organization's vision and strategic plans.
4. A structured approach works best when implementing culture change.
Culture change resistance occurs, you shall face it with techniques!
12 Mechanisms or Levers for Creating
Culture Change
Formal statements
Statements that represents the mission, vision
, values and observable artifacts fosters the desired culture by the organization.
Can be used for recruiting candidates
Design of physical space, work environment, and buildings
Open office, collaboration and innovation.
Slogans, language and sayings
Deep effect due to the simplicity
Deliberate role modeling, training programs, teaching, and coaching by others
Promote the specific culture through training
Explicit rewards, status symbols, and promotion criteria
team-based, clan culture
individual rewards, market culture
Stories, legends, or myths about key people and events
Organizational activities, processes, or outcomes
Leaders can control what employees' see as acceptable behavior and norms.
Adhocracy culture, innovation
Leader reactions to critical incidents and organizational crises
Leader's emotions spread
Culture can be enhanced by leader{s actions and emotion influence.
Rites and rituals
Implementing a ritual with employees can enhace the culture.
Work flow and organizational structure
Reporting relationships and the way work gets doone influene in culture change...
brainstorming, adhocracy culture
Weekly progress meeting, market and hierarchy culture.
Organizational systems and procedures
Networks
big data for customer service, market culture.
Organizational goals and criteria throughout employee cycle
Goals and pursues reflects the organization's culture.
Relationship between these 12 mechanisms and the 3 levels of organizational culture
Figu 14.1, pag 565
CULTURE,
SOCIALIZATION,
AND MENTORING
3 levels of culture change
Physical manifestation of the culture, symbols.
Explicitly stated qualities and norms preferred by an organization.
Deepest beliefs about their company and the core of organizational culture by employees.
