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Chapter 18 Models of Evaluation - Coggle Diagram
Chapter 18
Models of Evaluation
Approaches to Evaluation of Training
Responsive evaluation
System evaluation
Goal-free evaluation
Professional review
Goal-based evaluation
Quasi-legal
Goal-based & Systems-based approaches are predominantly used in the evaluation of training (Philips, 1991).
Kirkpatrick's model (1959) follow the goal-based evaluation.
Learning
Behavior
Reaction
Result
Under system approach, the most influential models include:
Training Validation System (TVS)
Input, Process, Output, Outcome (IPO)
Context, Input, Process, Product (CIPP)
Kirkpatrick (1959)
Learning
To assess whether the learning objectives for the program are met
Behavior
To assess whether job performance changes as a result training
Reaction
To gather data on participants reactions at the end of a training program
Result
To assess costs vs benefits of training program
Conclusion
It is important to justify the selected criteria & standardize the questions for evaluations.
In evaluating training program, managers should strive for proof that they are effective.
Evaluation phase play as an important role in training program as it contains all the important information.
CIRO Framework for the Evaluation Training
Input Evaluation
Context Evaluation
Reaction Evaluation
Outcome Evaluation