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Assignment Unit 20 - Coggle Diagram
Assignment Unit 20
Activities involved in IT system management and support
Monitoring use of identification
Managing users
Giving access
allocating passwords
Creating accounts
creating new users
Configuration of systems
Securing the system
Supporting users
Supporting applications
Technical support
Finding faults
Updating solutions
Recording faults
Database storage of faults
Security procedures
Firewall config
Antivirus
Managing a licence
rollout and updates
Managing software
access control
Setting up an the running of backups
Management of drives
Drive mapping
Imaging
Tools and systems
WAMP server
Power shell
Spiceworks
Wireshark
Help desk software
LAN sweeper
Kernal