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Safety Culture - Maintenance Area - Coggle Diagram
Safety Culture - Maintenance Area
SMS
Framework as an enabler
Tools
creates guidelines that reduces individual decision making
STANDARDS
Are these established?
Does it include behaviours?
MOC
RISK MGT
Have we mapped our corporate Risk - SAFETY?
Corporate Risk profile - Optimal Health?
IDEAOLOGY
Just Culture
What analogy will suit the target audience
It's What We Do
We don't take shortcuts
Investigations
HFACS Analysis
Wider solutions
Just culture
Training
Promotion through attrition not capability
Gap: leadership skills
ISG / HuFo
Self leadership
Scenario
3 aircraft on line: 1 off
Operates within the system - reports
Outside system: hide information, not report, just to get job done. Risk behaviour
Old Guys - i just get the job done.
Young guys - follow instructions where to find the answers. Not about knowing the answers its about knowing who to ask and where to find info
Profit vs Safety Conversation
QUESTIONS:
INDIVIDUAL: Do i follow the rules?
LEADERSHIP: How do Supervisors influence the workgroup?
what would would it take you to say no?
CHC EMEA - what are our values? What is our Purpose?
What would it take for you to down tools/ stop work?
PROBLEMS:
Dont follow own rules
Why: Knowledge Gap - assumed knowledge
Why: worried about offending people
Why: accountability issues
The Business Needs me to cut costs - cash is king
?? Messaging from Top
RIGI - what is RIGI for management is not RIGI for operations or understood differently.
FoR - Perspectives - Cash vs Safety
applying penalties from clients
Contractual requirements - KPIs that don't support safety behaviours
CHC Global Values:
simplicity, agility, collaboration, innovation & ownership
These all drive CASH/PROFIT - None of these drive a Small Giant Mindset?
Where are the values that drive purpose?
Adapt and overcome mentality
acceptance of mediocrity
accelerated by COVID
LIMITED RESOURCES
Time
People
EMERGING CHANGES
Consistency in accountability
Consistency in taking action
Heuristic Thinking
TARGET AUDIENCE
Engineers
I'm an engineer - I know planes
FoR - Heurisitics / Horn effect
Just Culture
Acceptable Behavior
Unacceptable behavior