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public sector relates to not-for-profit management - Coggle Diagram
public sector relates to not-for-profit management
public sector funded by taxpayers
public voice
public = service users
public sector - different areas
government departments -local government - district councils
health - education - housing - fire rescue - policing
public value
social value -
families and society must work together - good value relationships
ideological value
the way in which people think about service delivery
quality of life value
is the service increasing quality of life
stewardship value
trustworthiness of public workers
ecological value
environmentally friendly - green policies
political value
amount of freedom allowed from the public to participate in decision
economic value
employment
quality of public service - add value
external evaluation agencies - independent - not influenced by parties
inspections are done at different institutions - report online - open and transparent to public
not-for-profit employees are called producers
higher quality services
lead to privatization
quasi markets
supply - competition between service suppliers- competing for customers
demand - organizations compete for public contracts
not-for-profit voluntary sector
registered charities
organizations can link to communities, markets, the state
contribute to education, healthcare and housing
not-for-profit value
quality of life value
Specials- special constabulary - service is increasing the quality of life of the community
stewardship value
the public has to trust the volunteers - special constabulary
ideological value
police areas - obtain views of the public on the quality of police work
competing values framework (CVF)
collaborate
collectivity
organisations work together
charities add value to healthcare - NHS - relates to social value
create
autonomy
organizations work together with the public - schools - relates to social value
control
security
policing - public rely on the police for good service
compete
personal utility
competition can create cheaper prices and increase the value of services - eg. train services