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Elvira Santín-Le Meridien Bcn - Coggle Diagram
Elvira Santín-Le Meridien Bcn
INTERNAL OPERATION CONFIRMED
Opera Sales and Catering system
Handover to meetings and events
Contract is received
LEAD QUALIFICATION
Needs and preferences
Key factors to get the client's confirmation
Priorities of the group
Key to confirm
Personalize the enquire to be unique ans convince the client
Type of group
Nacionality
incentive, conventiom,congress
Purpuse
Budget
On which other hotel is client interested in?
Make the difference
Client`s Budget
GROUP PROCESS TO CONFIRMATION
Follow up
Negotiation of contracr conditions
Sent proposal
Contract signature
HOW FIND THE HOTEL
Business trips, sales calls
Direct request: phone email
Mi Leads( Mariott hotel internal sales)
Other pages or intermediaries
GSO(Global Sales Offices)
LE MERIDIEN
Team work: all departments
USA 1rts market
Main prpuse of Groups: understand clients needs
LEAD DEFINITION
Potencial customer that showa interest in your bussines