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Le Meridien - Coggle Diagram
Le Meridien
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LEAD QUALIFICATION
• Which market is the enquiry from? (nationality). Each market is different and treated in a personalized way.
• Purpose of the group’s visit (Meeting, incentive, Convention/Conference or Exhibition/Congress)
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• What are the Key factors that will determinate the customer decision (rates, location, brand)
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• What sort of hotel is looking for, only 5*?
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• What can we offer, different from our competition?
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• Personalize the enquiry once all the information has been collected from client to cover all requests and needs.
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