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LE MERIDIEN BARCELONA BY ELVIRA SANTIN - Coggle Diagram
LE MERIDIEN BARCELONA BY ELVIRA SANTIN
Organization Chart :silhouettes:
Director Sales
Proactive Sales
Complex Sales Manager
Reactive groups & Events
Groups & Events Executive
Catering & Conference Executive
How leads arrive to Hotel :question:
GSO (Global Sales Offices)
Mi Leads (Marriott hotel internal sales)
Business trips, sales calls, hotel site inspection, travel agencies
Convention Bureau /Turisme de Barcelona
Direct requests by phone, mail & walk-in
Other web page or intermediaries
Lead qualification :check:
Type of group and purpose
Needs and preferences
Competitors and budget
Key to confirm
Group process lead to confirmation :checkered_flag:
Send proposal
Follow up
Negotiation of contract conditions
Contract signature
Internal operations once group is confirmed :pencil2:
Opera sales & catering system
Handover to meetings and events dpt.
Contract is received