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CONGRES AND CATERING MANAGER - Coggle Diagram
CONGRES AND CATERING MANAGER
HOW LEADS ARRIVE TO HOTEL
.
GSO (Global Sales Offices)
Mi Leads (Marriott hotel internal sales -hotel to hotel, crosssale)
Business trips, sales calls, hotel site inspections, Business visits, Travel Agencies.
Convention Bureau / Turisme de Barcelona
Direct requests: phone, email & walk-in
CVENT
Other web page or intermediari
LEAD QUALIFICATION
type of group and propose
needs and preferences
competitors and budget
key to confirm
GROUP PROCESS LEAD TO CONFIRMATION
send proposal
follow up
negotitation of contract conditions
contract signature
INTERNAL OPERATIONS ONCE GROUP IS CONFIRMED
contract is recived
opera sales and catering system
handover to meetings and events
YESSSS