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DESTINATION MANAGEMENT COMPANY BY MAITE AUDET - Coggle Diagram
DESTINATION MANAGEMENT COMPANY BY MAITE AUDET
What is a DMC :question:
Professional services company offering extensive local knowledge, expertise and resources for the use in the design and execution of events, meetings and conferences in their given location.
Clients of a DMC :silhouettes:
Companies based abroad that contact a DMC directly.
Venue Finders (agency in charge of helping you find the suitable venue for your meeting/event)
Outgoing Foreign Travel Agencies
What is to be expected from a DMC :star:
Excellent connoiseur of the destination and its offer.
Know perfectly the spoken languages.
That have all rellevant contacts of the professional suppliers.
Use only one contact.
The better updated data base.
Request for proposal :pencil2:
Can include/ask
Transportation management
Meeting and conference management
Special events and creatives programs
Restaurants and venues
Tours, activities, ideas and coordination
Hotel recommendations
Team building, networking and educational programs, etc.
Audivisuals
It is the first contact with the client. It is a document received from a client where are the her/ requirements and conditions for a possible future event are specified.
Venues :tada:
Important to know
Location
Natural day light
Possible set-ups and how many rooms have
M2 of every rom
Wifi
Emergency exits and toilets
Existing furniture
Accessibility to load materials
own catering or f&b department
Security and cleaning services
Lifts/ handicaped access
The profit margin :smiley:
Add a commission for the DMC to be profitable
Activities, caterings, venues 20%
Restaurants 15-25%
Transportation, tours & official guides 20-25%
Hotel 10%
Important :lock:
Site inspection
Pre-visit that the clients do to the chosen destination before the event.
How make the difference
Little present, funny picture, attention to the detail, water always handy. Make them feel at home.