Please enable JavaScript.

Coggle requires JavaScript to display documents.

ORRP - Coggle Diagram

- - - - Workshops to delivery info on competitors, products, culture, customer make up, pressures, shift & M&A opportunities etc.... to leave with clear actionable tasks for country performance improvement
- - - - % of raft replacements retention
- - - - Slows down the sales process
      - Poor presentation of products and equipment to customers
      - Runs risk of poor installation onboard vessels
      - Creates significant back and forth to deliver required information
      - Information not always presented as per navy architect required
    - - Product Tool kit to act as a 1 stop guide to product information, technical drawings and installation guides
        
        Focus on SOLAS 6-25P TO and DL
        
        Accessories and other interfaces
        
        Tool kit ownership
  - - - annual cert review with decisions for FY made at that point
- - - - Measure customer retention/raft replacement rate
        
        75% rafts serviced externally therefore absolutely mandatory task
    - - Low level activities linked to 3rd party
        
        How better control network and illegal servicing
        
        Automate alerts on stocking e.g. low cert levels
        
        Replacement items/spares usage rate
        
        leading into report runs by customers
    - - Relationship trends and customer habits
    - - possible alert to illegal servicing