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ice breaking with western customers - Coggle Diagram
ice breaking with western customers
greeting
after asking about allergic/ special diet, be open about it and use related stuff to talk more
Ask about drinks
non alcohol
light sport
weather
healthy stuff
alcohol
funny, intersting stuff about wine/ cocktail
serving food
talk more about the idea, combinations of the dish and see their reaction
they interested
country/region/culture
introducing more about LABRI
personal opinion (positive only)
random stuff
they're not interested
introduce main stuff and give them space
be more caring later when they stop talking and show gestures that they're curious about LABRI (looking around the things in the room, look at the counter,..)
while the food take long time to come out
at the end of the meal
ask about their feeling/ comments
Introduce about new event of the restaurant (if they're happy)
Tips
Put positive emotion in words
talk with intonation
always say
thank you
its my pleasure
you're welcome
Glad i could help
not at all
Find the connection
use phrasal verb, idiom