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Elvira Santín - Coggle Diagram
Elvira Santín
Le Meridien MICE Sales Department
1. How leads arrive to the hotel
GSO
Mi Leads (Marriott hotel internal
sales -hotel to hotel, crosssale)
Business trips , sales calls ,hotel, site inspections, Convention Bureau, phone, email,walk-in,- Other web page or intermediaries ...
:warning: After recibe an offer we should have to tink "We want that offer"?
Maybe we can wait to something better
Maybe we can said YES just becouse the offer is for the next week and we don't have nothing better
Maybe we can say NO becouse is not a good revenue for us
REVENUE IS NOT THE ONLY THING TO TAKE INTO ACCOUNT WHEN WE DECIDED TO ACCPET OR REFUSE AN OFFER
2. When we accept the offer
2.1 Send the proposal
2.2 Follow up
2.3 Negotiation of contract conditions
2.4 Contract Signature
Catering managers are responsible for planning, administering and supervising an organisation's catering operations and services
They lead teams of chefs and catering assistants. They are responsible for running the day-to-day catering operations and services in restaurants, hotels and resorts.
3. Internal operations after accept the offer
3.1 Recibe the contract
3.2 Opera Sales & Catering system
3.3 Handover to meetings and events
YES :smiley: