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LE MERIDIEN - By Elvira Santín - Coggle Diagram
LE MERIDIEN -
By Elvira Santín
PRESENTED BY
ELVIRA
SALES DEPARTMENT
ANA
MANAGER
GUEST RELATIONS
PUBLIC RELATIONS
CARME
SALES DEPARTMENT
INTRODUCTION
CARME
EVENTS
REQUEST
RECEIVED
NEGOTIATE
PROPOSAL
RATE
SIGNATURE
CONFIRMED
IMPORTANT
TEAMWORK
COMMON GOAL
ANA
PUBLIC RELATIONS
EXTERNAL
INTERNAL
GUEST RELATIONS
SUPPORTS
OTHER DEPARTMENTS
IMPORTANT
COMMUNICATE
BE OPEN
ELVIRA
IMPORTANT
"PSYCHOLOGIST"
CONFIDENCE
POSITIVE (+) ATTITUDE
EVENTS
CONFIRMED
COMMUNICATION
INTERNAL
HOTEL
EXTERNAL
CLIENT
"CITY AMBASSADORS"
CITY KNOWLEDGE
RECOMMENDATIONS
SEGMENTATION
DEPENDING ON
CLIENTS' INTEREST
DIFFERENT APPROACH
NATIONALITY
EXPECTATIONS
NEEDS
COMMUNICATION CHANNELS
HOTEL
MONUMENT
LISTED BUILDING
OF "LAS RAMBLAS"
MICE GROUPS
CENTERS
MEETINGS
CONFERENCES
231 ROOMS
40 SUITES
BEDROOMS
KEY
PRE-CONference
MEETING
EVENT DETAILS
ANTICIPATE
SUSTAINABILITY
HOTEL MICE DEPT.
GROUPS & EVENTS
LEADS
ARRIVE
GSO
GLOBAL SALES OFFICES
Mi LEADS (MARRIOTT)
BUSINESS TRIPS, SALES CALLES, TTAA, SITE INSPECTIONS
CONVENTION BUREAU / TURISME DE BCN
DIRECT
PHONE
EMAIL
WALK-IN
WEB PAGES
CVENT
QUALIFICATION
GROUP
TYPE
PURPOSE
NEEDS
PREFERENCES
COMPETITORS
BUDGET
KEY TO CONFIRM
CONFIRMATION
SEND PROPOSAL
FOLLOW UP
NEGOTIATION
CONTRACT CONDITIONS
CONTRACT SIGNATURE
INTERNAL OPERATIONS
CONTRACT RECEIVED
OPERA SALES & CATERING SYSTEM
HANDOVER TO MEETINGS & EVENTS DEPT.