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Uselful Pharases for Formal Emails - Coggle Diagram
Uselful Pharases for Formal Emails
Greetings
Dear Mr
Professional Context
Dear Ms
Formal Emails
Dear Sir
Personal mail
Introductions
My name is Susan Whitby and I am the Head of Marketing at HMU
Friendly
I hope everything is going well
I hope you had a nice Christmas
Referring to the last contact
It was lovely meeting you at the sales conference
It was nice talking to you on the phone earlier
Thank you for your mail last week
Reason for writing
I am writing in connection with the order we placed last week
I am writing to update you on the progress of the Masterson project
As discussed, I am sending you more detailed informaion about the upcoming conference
Giving information
I would like to inform you about the results of our customer survery
Attachments
I have attaches a pdf with the most relevant information
Don´t write "I have enclosed" in an email - we only use that for letters
Making requests
Coul you plase let me know if you can attend the event next week?
I would appreciate it if could send the documents this week
Would it be possible to deliver the goods one week earlier?
Making arrangements
I was wondering if you would be available for a meeting next week
Would 10am be a suitable time?
I am afraid I am not available on Wednesday. Would Thursday work?
Confirming
I would like to confirm our meering for 3pm on Wednesday the 11th
Answering questions
In answer to your first/ second question...
To answer your question about
Clising line
If your need / requre any further information, plase feel free / do not hesitate to contact me.
Referring to the next meeting
I look forward to seeing you on Monday morning
I look forward to meeting you in person on Tuesfay.
"I look forward to" is always followed be the -ing form
Cosing
Best Regards