Please enable JavaScript.
Coggle requires JavaScript to display documents.
Impact on IT systems on organisations, joe - Coggle Diagram
Impact on IT systems on organisations
Implementation
Timescales
Testing
Downtime
Employee and customer needs
IT systems can also automate many tasks, removing a lot of very repetitive activities, and also many dangerous ones, especially in manufacturing.
Cost
The efficiencies created by IT systems allow organisations to run with fewer employees. This reduces costs within the business as they are paying a lot less in salaries.
For example, IT equipment quickly becomes out of date or damaged and must be replaced. We also need to maintain our IT systems and support employees using them, this requires IT support staff to be employed.
We often need to purchase new systems to keep up with competitors too.
User experience
Replacement or integration with current systems
Replacing or integrating a new system involves downtime when switching.
Additionally, when a new system has been implemented there is often a period following where teething problems arise that can affect the running of the business. During this period of downtime or teething problems, we could find ourselves being unable to do business effectively.
This is why new systems are normally integrated during quiet periods for the business, such as overnight or during times of the year where the business is much quieter. For example, a football team implementing a new ticketing system would wait until the offseason.
Productivity
EPOS systems have allowed for automated stock control which reduces mistakes and is completed quicker.
However, there are some negative impacts on productivity. Employees can waste a lot of time during work hours browsing the web, particularly social networking websites.
Working practices
IT systems allow employees to work from home, saving the time and money on travel. This is thanks to technologies like email, video conferencing, remote desktop software and cloud computing.
There is a downside to this though. We increasingly find that we are expected to be available 24 hours a day 7 days a week.
Staff training needs
User support
Most businesses maintain their own IT support staff who will help employees should there be a technical problem with the companies IT systems. This means that if there is an issue it can be resolved quickly and so productivity is not too negatively affected.
However, this is costly to the business as they need to pay the salary of those IT support staff.
Security
Some of the advantages and disadvantages of using IT systems for security include:
Organisations require less security staff as the computer automates a lot of the checks they would otherwise perform, or allow them to perform the checks without patrolling (using cameras).
These systems make the business or home much more secure, protecting them from the threat of theft.
People have privacy concerns over increased security, especially security cameras. This can make employees feel like they’re constantly being watched and are untrusted.
These systems can provide a false sense of security which leads to people not taking traditional security checks and watchfulness seriously enough.
joe
who is joe
joe mama