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Cashier-less Store and New Retail, G5 (IBS1_Ellie, IBS1_Annie, IBS1_Chloe,…
Cashier-less Store and New Retail
Alibaba`s backgorund
蔡崇信(Joseph Tsai)、馬雲(Jack Ma)
Founded in 1999
B2B Electronic Business Company
business-to-business
Internet Retail、Shopping search engine、AliPayAlibaba Cloud
The world's largest retailer
淘寶網Taobao、天貓Tmall
2021:717.3 billion RMB
Alibaba Group was listed on the Hong Kong stock market, with a total market capitalization of over 4 trillion yuan.
1111(Single Day :<3:)
2021:RMB 540 billion
Business world`s Olympics
No delivery charge and much cheaper
Amazon Go
Customer
Grab & Go
Enter by APP
Tech
Auto virtual cart
Computer vision
Deep learning algorithms
Sensor fusion
Machine learning
AI
Store
3 No
Lines
Checkouts
Registers
Alibaba's Hema Grocery
Model / Image / of Future Retail :unlock:
Advantages
Online store
easy experience
Pay & swipe by Alipay
Scan your Face
No traditional cashier
Self-checkout
65 stores
in a year
3 pillars to strategy
serving as place to shop
seafood
fresh
sample station
distribution center for online store
30minutes delivered in 3 km
workers fill customer's order
restaurant
check price
online item
product information
change price
government certificate proving
delivery option
time of product arrive destination
Alibaba’s success factors
Unique business model
provides services mainly to small enterprises and individuals
Unconventional profit model
charges for services in marketing and technical support, instead of for admission
Reliable credit model
accurate credit model helps to develop a trustworthy reputation among customers
Support services for customer satisfaction
service offerings provide a comfortable purchasing environment and positive online customer experience, leading to high user engagements.
Integrated ecosystem
advertising services, logistic network, financial services, and mobile terminal services.
self-service cash register
shortage
Repair and maintenance costs of self-service cash registers
Checkout method depends on mobile phone
Unfamiliar with the use of the process, resulting poor checkout efficiency
Unable to scan code or product weighing problem
advantage
Save the cost of hiring cashiers
Relieve the pressure on cashiers during peak hours
Save checkout time in long lines
Payment methods are more convenient and fast
G5
IBS1_Ellie
IBS1_Annie
IBS1_Chloe
IBS_Hulan_June
IPCM3_Emily
IBS1_Joseph
expand its core business to many different domains
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