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PROCESS IMPROVEMENT - Coggle Diagram

- - - - consist of member from each functional area affected by the process change, BPR work best when there are high involvement workplaces
    - - A primary enable or process reengineering, who needs information network, computer technology, the information, when & where
    - - manage help overcome resistance, set and monitor key performance objective for the process, create sense of urgency
    - - Starting the way the customer want to deal with the company, customer orientation
    - - emphasize on core business & essential processes
    - - Team members must understand the current process
- - - - strategic issues
      - employees
      - core process
    - - establish the boundaries of the process to be analysis
    - - by developing the list of the process by using flowchart, blueprint or process chart
    - - Time
      - Cost
      - Customer Satisfaction
      - Error
      - Quality
      - Safety
      - Environment
      - Flexibility
    - - shift from analytic thinking to creative thinking
    - - Once the process is approved, it must be implement
- - - - The movement of an object from one location to another
    - - Verifying data or checking an object
    - - A situation that causes the next step in the process to be delayed
    - - storing and/or protecting an object
    - - Changing the physical or chemical characteristics of an objects