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Queue Specific Email - Coggle Diagram

- - - - Check in Email Templates
        Template Name=="create-CaseValue"
        and
        Queue=="HR"
        
        Found
        
        Trigger email to user
        
        Not Found
        
        Check in Email Templates
        Template Name=="create-CaseValue"
        and
        Queue=="default"
        
        Found
        
        Trigger email to user
        
        Not Found
    - - Check in Email Action for condition
        Queue == default
        
        Found
        [ Get Template Name Value]
        ex: create-CaseValue
        
        Check in Email Templates
        Template Name=="create-CaseValue"
        and
        Queue=="default"
        
        Found
        
        Trigger Email to user
        
        Not Found
        
        Not Found
        
        Check in Email Action for condition ( Parent Tenant)
        Queue==default
        
        Found
        [ Get Template Name Value]
        ex: create-CaseValue
        
        Check in Email Templates (Parent Tenant)
        Template Name=="create-CaseValue"
        and
        Queue=="default"
        
        Found
        
        1 more item...
        
        Not Found
        
        1 more item...
        
        Not Found
        
        No Action