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Public Value - Coggle Diagram
Public Value
CVF
Create
accountability
participation
Innovation
Control
Trust
Reliability
Collaborate
charities
#
NHS
Compete
Choice
personalisation
Public Trust
Measured
security
reliable
personal utility
choice
Collectivity
contribution
Autonomy
React responsively
Quasi-market
Purchasing power
Demand
purchase services
Through third party ie GP
Users
Supply
Competition
Service suppliers
Productive enterprises
Non profit
Competition for contracts
Agents
Represent customers
Services
Politics
Ideological
Democratic
Conservative
functional
users
Work in
#
Models
Targets
Voice
Choice and Competition
#
#
Trust
#
Bennington and Moore( 2010)
Facets
Political
Control
Quality of Life
Ideological
Beliefs
Perceptions
Morals
ecological
Sustainable
Social
Family
Community
Stewardship
Volunteers
Competent
Capable
Trustworthy
Economic
Money
Employment
evaluating quality
External agencies
e.g. Ofsted
Independant
from government
from organisations
Impartial
Voluntary sector
#
#
Volunteers
Do they add value?
