Please enable JavaScript.
Coggle requires JavaScript to display documents.
book culture - Coggle Diagram
book culture
Getting started
Begin with Results
Define
DoD for PBI??
Introduce
Sprint??
Create Accountability
Scrum??
Take action that produces results
3 levels of change
lv1: temporary change
starts something then not follow-up
training course??
lv2: transition
tweak small change then remain them over time
retrospective??
lv3: transformation
big change in thinking & acting
Scrum, DORA??
Identifying the Beliefs That Generate the Right Actions
beliefs drive people’s actions
it impacts to daily work
Providing Experiences That Instill the Right Beliefs
4 steps providing exp
Plan it
tell the direction & big picture??
Provide it
training sessions? assigning projects??
Ask about it
open talk & get feedback?? (clarifying any confusion or answering questions people may raise)
Interpret it
check if people get it right??
Culture of Accountability
is the most effective culture
see it > own it > solve it > do it
The Results Pyramid
experiences > beliefs > actions > results
leader usually focus on the top of pyramid: actions > results
in fact, we must build both top & bottom at the same time. bottom experiences > beliefs costs more time but is long-lasting
help to transform to Culture of
Accountability
Best Practices
Keep alignment when building pyramid
people alignment
everyone is moving in the same direction
there are external forces impact to pyramid alignment
lack of resources
Conflict priorities
Short-term operational pressures
C' experiences
Signs of lacking alignment
silent meeting / no voice when calling for a decision
inconsistent actions after agreed direction
no transparent progress
ppl repeat the issue that resolved (no focus)
making excuses & blaming
lack of ownership
disagreement with decision that has already been taken