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(Face to face communication, Business and digital technology, Autonomous…

- - - - they run independently and consistently 24/7
        
        no employee breaks, sickness, holiday or medical appointments
    - - do not lose concentration, become bored due to repetitive work
    - - unless there is a systems failure the automatous task will be carried out continuously
    - - working in extreme temperatures or environments, handling chemicals, all can be done autonomously
  - - - physical activities carried out by a human are done by a robot
    - - computer based tasks are completed automatically instead of manually by a human
  - - - The bots will determine the role of machines and humans within a process to make the most efficient use of both
- - - - increased productivity
      - reduced costs
      - improved staff retention