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Face to face communication
VoIP
Teams
Wi-Fi
Tic Tok
Advantages
Bridging global gap
wide range of resources
faster and easier communication
Disadvantages
virtual distances - immersed in technology
reduce physical interactions
reduced team bonding more detachment
Remote working
Advantages
large work force requires smaller work space
less sick days
fewer material and utilities needed in turn saving money
Disadvantages
work/life issues -remote workers often do not stick to set working times
mental health issues - find it difficult to switch
more acceptable to contact employees out of normal working hours
isolation and loneliness - increased use of video conferencing or other communication technology to communicate effectively
Video conferencing
Advantages to a business
it is a low cost solution
allows large group input useful for multi agency meeting or training
not limited to a specific platform of OS
ability to link to any global location
Business and digital technology
Increase in productivity and output
decision making and internal processes can be streamedlined
obsolete processes/technology can be removed that do not support growth
Increase in reach and scale
reach Organic - number who have seen the business content for free e.g. news feed
reach Paid - number who saw advert through paid advertisement
reach Viral - number of people who saw the business content because their friends interacting with it and shared it
Business Scale - is where business revenue increases at a faster rate than expenditure
Business Growth - is where the revenue of a business increases but may not be beyond expenditure
Increased staff monitoring
Is it illegal to monitor the use of their electronic devices?
usually employees are informed before hand that they will be monitored. if not then it may cause issues. There may be long term knock on effects like loss of moral and productivity.
Why would an employer monitor staff
An employer may monitor staff if they think there is criminal activity going on or there is unproductive work going on
Adaptive working practices
Working remotely has continued to increase mainly due to:
work/life balance is generally improved for most workers
a happy remote/reduced workplace workforce will lead to:
increased productivity
reduced costs
improved staff retention
Autonomous operation
Definition - optimising operations by use of a non human workforce
there are two types they are
Industrial automation
physical activities carried out by a human are done by a robot
Software automation
computer based tasks are completed automatically instead of manually by a human
Intelligent Software Agents or Bots
These are pieces of software designed to analyse a business process using machine learning algorithms to improve the flow of a process
The bots will determine the role of machines and humans within a process to make the most efficient use of both
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Advantages
cost effective
they run independently and consistently 24/7
no employee breaks, sickness, holiday or medical appointments
Enhanced Quality assurance
do not lose concentration, become bored due to repetitive work
increased productivity
unless there is a systems failure the automatous task will be carried out continuously
Reduced risk to emploees
working in extreme temperatures or environments, handling chemicals, all can be done autonomously