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Service Desk Plus (Service Catalogue) - Coggle Diagram
Service Desk Plus (Service Catalogue)
3. User Management
New Hire Form
Create Active Directory
System Access
Hardware
Approvals
Employee Exit Form
User Department Change Form
1. Change Management
Normal
Service
ESM Sky Muster Plus
Orion
Asset Type
Servers
Infratructure
Data
Storage
API's
Probes
Emergency
Standard
2. Hardware
Requests
Monitors
Keyboards, headsets, USB's
Laptops
Faults
Replacements
Troubleshoot
Tracking
4. Emails
Add/Move/Change to an existing mailing list
New email account
ipagroup.solutions
ipstaraustralia.com
Orionsat.com.au
other
5. Incident Management
P1
Affected Services
P2
P3