Service Desk Plus (Service Catalogue)
3. User Management
New Hire Form
- Create Active Directory
- System Access
- Hardware
- Approvals
1. Change Management
Normal
Emergency
Service
Standard
2. Hardware
Requests
Faults
Monitors
Keyboards, headsets, USB's
Laptops
Replacements
Troubleshoot
Tracking
4. Emails
Add/Move/Change to an existing mailing list
New email account
ipagroup.solutions
ipstaraustralia.com
Orionsat.com.au
other
Employee Exit Form
User Department Change Form
5. Incident Management
P1
P2
P3
Affected Services
ESM Sky Muster Plus
Orion
Asset Type
Servers
Infratructure
Data
Storage
API's
click to edit
Probes