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English speakers - Coggle Diagram
English speakers
Requests
mitigation
multiple mitigation mechanisms in one sentence ("I was wondering if I could see your notes")
more frequent
speaker orientated
("I would like a coffee")
negative politeness
more
indirect
strategies
Refusals
more
indirect
strategies
implicit
negation
mitigation
desire to accept ("I wish I could but...")
explanation/justification ("I just feel really bad")
regret ("I'm sorry")
positive politeness ("You know..")
Apologies
orientation
towards speaker ("I'm sorry")
explicit
apologies
frequent
intensifiers
("I'm terribly sorry")
negative politeness
explanations
support strategies ("I hope it hasn't inconvenienced you")