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OM in a low-budget hotel, Low Budget Hotel
Group 7:
*Nanda Prudencia
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OM in a low-budget hotel
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5 V's
Variation
Medium Variation
"Guests are a mix of leisure and budget conscious business travellers. A large proportion of transient guests on a short stay." (Sorin,n.d.)
Variety
Low Variety
''Basic services offered: room, basic breakfast, internet access, limited service or self-service food and beverages services." (Ibis,2017)
Volume
High Volume
When compared to other type of hotels, low- budget hotels have more rooms.
Variabilty
Low Variability
Customization is not an option in low-budget hotels. They have their processes fixed. And they have limited options for the types of rooms offered.
Visibility
Low Visibility
Usually, hotels have a low visibility since the guests do not see each and every process that is taking place in the hotel.
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Meaning
Hotels which have as target market people who are willed to spend a minimum price for a room. The hotel is providing a minimum amount of facilities; the basic facilities and has basic rooms (Roshan, 2017).
Order Winners
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Additional services (Daoust, 2021)
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Affordable Food (Kettle, 2019)
Longer stay (Kettle,2019)
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