Harrys House
UX
UI
target audiance
research
impacts
criteria
self-described criteria
perscribed
tour mannager
accessability
login with staff ID
print reports on periods of ticket sales march sales
add products
search for products
update product descriptions and prices
Customers
login using ID
view perched items
search system- dates and location
select delivery method
receive order conformation
theme
colours
red
social impacts
personal impacts
economic
plain/ simple
album covers
rainbow accents/ merch
dyslexia
colour blindness
blindnees/vision impairment
meet the users needs of buying tickets and merchandice
contrasting colours
clear fonts
custom settings to change font sizes
minimalistic design
ticketek
ticketmaster
Harry's website
features up and coming/popular events
login to access order history, tickets, gift vouchers and to save personal info
simple design and layout
payment/perchacing
timer system to ensure it is fair for all people wanting to perchance ticket
plain colours
concert details and merch are on the same website
click to edit
personas
appropriate for people of all ages
targeted at younger people ages 15-30 because that is the key Harry Styles fan base however, parents booking and his older fan base will be accounted for.
Alice
Sophie
Mr Smith
tour manager
has impaired vision
new to her job
back end to website to access data bases
accessibility requirements
year 10 business student
a fan of Harry styles- wants to go to as Amy concerts as possible and get merch
'priority' ticket holder
login to save tickets and collect points to become 'priority'
notifications that 'priority' tickets are on sale
father of a 13 year old daughter who wants to go to Harrys concert
needs seated tickets
not confident buying online
information screens
place to see a map of the venue
larger letters
larger intoerword spacing
larger inter letter spacing
screens
log in
home
only available in English- impacting people who speak other languages
productivity with everything in one place (tickets, info, merch)
harry- pricing stays constant on his website-no cheeper alternative website
secure payment
appealing to Harry Styles fans
marketing and price points
easy to browse the website
filter methods for tickets, dtae, time, location, seating sections
filters for merch, size, colour, style, price, other items
ease of use
simple and informative payment process
common to other apps
intuitive
give the user control allowing cancelations and change of seats while there is still spots available
surprise and delight the customers
gain points for to count towards priority
received specialised message from harry
sneak peak to unreeled music
early releases to merch
australia
function
buttons that work
correct sizes of fonts buttons and text imputs
payment and perching screen
don't sell merch
encouraged sign/log in
Smoother running show
Appeal for younger audience
Improves the harry styles culture in each of the locations
Safety and security of the people attending the concerts because of the information and
smoother concert experience
entering and exiting buildings
transport
infoormation
providing access to information, tickets and merch
geolocation services for finding venues
secure login and payment
two factor authentication
login emails to confer the user knows about the login
automatic perchance conformation
accessablity to as many people as possible
fonts
sizes
colours
textures
time out system
programmable using python
meet client and user needs and wants
intuitive and easy to use
staff login
info page
info page australia
info page brisbane
venue
tickets
other information
buy merch
every page has access to cart, search and profile
staff home
print reports
search products
add products
update products
staff profile