Harrys House

UX

UI

target audiance

research

impacts

criteria

self-described criteria

perscribed

tour mannager

accessability

login with staff ID

print reports on periods of ticket sales march sales

add products

search for products

update product descriptions and prices

Customers

login using ID

view perched items

search system- dates and location

select delivery method

receive order conformation

theme

colours

red

social impacts

personal impacts

economic

plain/ simple

album covers

rainbow accents/ merch

dyslexia

colour blindness

blindnees/vision impairment

meet the users needs of buying tickets and merchandice

contrasting colours

clear fonts

custom settings to change font sizes

minimalistic design

ticketek

ticketmaster

Harry's website

features up and coming/popular events

login to access order history, tickets, gift vouchers and to save personal info

simple design and layout

payment/perchacing

timer system to ensure it is fair for all people wanting to perchance ticket

plain colours

concert details and merch are on the same website

click to edit

personas

appropriate for people of all ages

targeted at younger people ages 15-30 because that is the key Harry Styles fan base however, parents booking and his older fan base will be accounted for.

Alice

Sophie

Mr Smith

tour manager

has impaired vision

new to her job

back end to website to access data bases

accessibility requirements

year 10 business student

a fan of Harry styles- wants to go to as Amy concerts as possible and get merch

'priority' ticket holder

login to save tickets and collect points to become 'priority'

notifications that 'priority' tickets are on sale

father of a 13 year old daughter who wants to go to Harrys concert

needs seated tickets

not confident buying online

information screens

place to see a map of the venue

larger letters

larger intoerword spacing

larger inter letter spacing

screens

log in

home

only available in English- impacting people who speak other languages

productivity with everything in one place (tickets, info, merch)

harry- pricing stays constant on his website-no cheeper alternative website

secure payment

appealing to Harry Styles fans

marketing and price points

easy to browse the website

filter methods for tickets, dtae, time, location, seating sections

filters for merch, size, colour, style, price, other items

ease of use

simple and informative payment process

common to other apps

intuitive

give the user control allowing cancelations and change of seats while there is still spots available

surprise and delight the customers

gain points for to count towards priority

received specialised message from harry

sneak peak to unreeled music

early releases to merch

australia

function

buttons that work

correct sizes of fonts buttons and text imputs

payment and perching screen

don't sell merch

encouraged sign/log in

Smoother running show

Appeal for younger audience

Improves the harry styles culture in each of the locations

Safety and security of the people attending the concerts because of the information and

smoother concert experience

entering and exiting buildings

transport

infoormation

providing access to information, tickets and merch

geolocation services for finding venues

secure login and payment

two factor authentication

login emails to confer the user knows about the login

automatic perchance conformation

accessablity to as many people as possible

fonts

sizes

colours

textures

time out system

programmable using python

meet client and user needs and wants

intuitive and easy to use

staff login

info page

info page australia

info page brisbane

venue

tickets

other information

buy merch

every page has access to cart, search and profile

staff home

print reports

search products

add products

update products

staff profile