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Topic 3: Environment and Culture - Coggle Diagram
Topic 3: Environment and Culture
Factors in an organisation’s general environment.
Economic
Technological
Socialcultural
Global
Politic/Legal
Demographics
The actions of managers according to omnipotent and symbolic views.
Omnipotent View
: Managers are directly responsible for organization's success or failure
Symbolic View
: Organization's success or failure is due to external forces outside management's control
Constraints and challenges in today’s external environment.
Environment Uncertainty:
Degree of changes: Dynamic/Stable Environment
Degree of Complexity: The number of components in an organization and the extend of organization's knowledge about these components
Environment Scanning: Personal & Impersonal: Customers, suppliers, business associates, suppliers, consultants, managers/supervisors, peers coordinators, information, external/ internal reports
Components in an organization’s specific environment.
which directly impact achievement of organization's goals
Suppliers
Competitors
Customers
Government agencies
Publics