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Determinant of Worker's Behaviour - Coggle Diagram
Determinant of Worker's Behaviour
Ability
Soft skill
Problem solving
Creativity
Social expertise
Teamwork
Communication
Technical skill
Foreign language skills
Presentation skills
Computer skills
Management skills
Analytical skills
Motivation
Ways to improve motivation in the workplaces
Celebrate results
Encourage teamwork
Provide clarity
Set small, measurable goals
Loosen the reins
Intelligence
Intelligence Quotient (IQ)
A score resulting from one of several standardised tests designed to assess intellect.
ability to think critically and reach a conclusion
research and development
success with challenging tasks,
Emotional Quotient (EQ)
the ability to identify, assess, and control the emotions of oneself, of others, and of groups.
service orientation
initiative
successful relations
Demographic factors
Henle (2005) found that gender and age were related to workplace deviant behavior while tenure was not significantly correlated
Lau et al. (2003) showed that age, sex, and marital
status were all valid predictors of different deviant behaviors.
Hershcovis et al.
(2007) indicated that gender was a stronger predictor of interpersonal aggression. They showed that men are more aggressive than women
examples of demographic factor
gender, race, age,
marital status, highest educational degree obtained, occupational area, hours a week one
typically works, number of years of higher education completed, current job tenure (years), and
career tenure (years).
Personality traits
Big Five Personality
Extroversion (E)
High score indicate
outgoing
dominates socially
Workplace behavior effects
better job performance
strong leadership skills
Agreeableness (A)
High score indicate
more likely to comply with rules
easier to like and admire
Workplace behavior effects
higher job performance
better on-the-job behavior
Conscientiousness (C)
High score indicate
systematic
dependable
Workplace behavior effects
better job performance
less likely to leave
Neuroticism (N)
High score indicate
tend to express negative emotions
tend to think negatively
Workplace behavior effects
lower job satisfaction
higher stress level
Openness (O)
High score indicate
more innovation
more flexibility
Workplace behavior effects
higher job satisfaction
strong leadership skills