The Policy Mind Map of Zara Case
Policy Target
The IT department of the company
Applies to employees who are relevant to the policy
The leaders of the various stores
How the policy will be implemented
click to edit
click to edit
The purpose of the policy
To prevent them from trying to force the implementation all at once it could be detrimental to the business
Preventing lack of security and managing risks
Creating a sustainable competitive advantage
By integrating and adding features, linking together and networking between stores allows employees to view inventory balances of items in their own stores and access inventory in other stores.
Integrated and optimized information technology and excellent communication systems are ready to adapt to change
New technology was introduced throughout the company and stores and updated their systems to keep pace with the market and avoid falling behind in market share
Organizations measure that the policy is doing what it is supposed to do in several ways
Who will be responsible for the policy
The CEO of Zara has the right to go to enforcing
Employees use feedback to fix and maintain errors and improvements found
The IT department went to update the process
The IT engineer and staff responsible for programming will implement the process and communicate the details of the program to the department head
Check to produce a limited number of each item, which means stores receive fewer of the same items and replace their stock regularly
Check if employees can contact other stores to help customers find products that may be out of stock in a particular location
Check that productivity is at the desired level