Zara IT Policy- Upgrading & Managing Technologies

Policy for Getting Software

Purchasing/Upgrading

Approval Needs?

Regional Manager

IT Manager

Director of IT

Extra usage for larger or more busy locations

Software Licenses

Breach of polices

Verbal warning

Written warning

Suspension

Termination

Hardware

Purchasing for store

Minimum & maximum capacity

Certain budget

Needs to talk with IT team for set up

Approval Needs

IT Manager

Store Manager

Portable computers need approval of Director of IT

Security Policy

Accesss to technology

POS systems

Store Manager

Check out attendents

Office Computer

Store Manager

Team Lead

Regional Manager

Servers and Network Assests

Password Requirements

Minimum 10 values

Uppercase letter

Number

Special character

Recommened to use unique phrase

Director of IT

IT Manager

Systems Admin

Lead Developer