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GROUP 5
ADM501 ORGANIZATIONAL BEHAVIOUR
CHAPTER 3, 4 & 5
CONCEPT…
GROUP 5
ADM501 ORGANIZATIONAL BEHAVIOUR
CHAPTER 3, 4 & 5
CONCEPT MAP
Group Member
Noria Binti Hubert (2017755681)
Jacquline Untin Anak Entika (2017364471)
Dorina Abai Anak Jayan (2021802764)
Lydia Anak Lapet (2021414506)
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The process of motivating employees & clarifying their role perceptions
- applying the intensity & persistence of effort
- by giving employees clearer role perceptions (improved work performance)
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A theory about how learning & motivation occur by observing & modelling others as well as by anticipating the consequences
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The process of motivating employees
& clarifying their role perceptions
by establishing performance objectives
A goal-setting & reward system (organization's vision & mission, measurable performance goals & human capital processes)
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Perceived fairness in the individual's ratio of outcomes to contributes compared with an other's ratio of outcomes to contributions
Individual emotional and cognitive motivation, particularly a focused, intense, persistent and purposive effort toward work-related goals.
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Hardwired characteristics of the brain that correct deficiencies or maintain an internal equilibrium by producing emotions to energize individuals.
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Motivational force of emotions channel towards particular goals to correct deficiencies or imbalance
A motivation theory of needs arrange in a hierarchy, whereby people are motivated to fulfil a higher need as a lower one becomes gratified.
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Self-actualization (advocates building positive qualities and perspective within individuals or institution.
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Accomplish reasonability challenge goals and desire unambiguous feedback and recognition for their success.
Seek approval from others, confirm to their wishes and expectation and avoid conflict and confrontation
Control environment including people and material resource, to benefit either themselves (personal power) or other (socialized power)
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Includes a high level of absorption in the work- the experience of focusing intensely on the task with limited awareness of event beyond that work.
Emotional attachment to, identification with, and involvement in an organization
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- Exit : Leaving the situation, quitting, transferring
- Voice : Changing the situation, problem solving, complaining
- Loyalty : Patiently waiting for the situation to improve
- Neglect : Reducing work efficiency, increasing absenteeism
Physiological , behavior, & physiological episodes experienced toward an object, person, or event that create a state of readiness
A state of anxiety that occurs when an individual’s beliefs, feelings and behaviors are inconsistent with one another
Effort, planning and control needed to express organizational desired emotions during interpersonal transactions
Difficult to display expected emotions accurately, and to hide true emotions
Ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others.
- The belief that emotions of any kind were disruptive.
- The strong negative emotions that interfered with an employee’s ability to do his/her effectively.
