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CHAPTER 10 : UNDERSTANDING INTERPERSONAL RELATIONS, MUHAMMAD AMZAR BIN…
CHAPTER 10 : UNDERSTANDING INTERPERSONAL RELATIONS
INTRODUCTION
Interpersonal relationship is basically social associations, connections, affiliations between two or more people.
Interpersonal relationships can develop in various instances - between immediate family members and relatives, between a child and his parents, between people who work together in organizations or those working in teams.
JOHARI WINDOW MODEL
Blind spot
Hidden area
Open arena
Unknown area
FEEDBACK
Tips for Delivering Constructive Feedback
Ask Permission
Be specific
Allow for a two way conversation
Be timely
Communicate caringly
Tips for Receiving Constructive Feedback
People care
Clarify and Ask
Positive mind
Agree to disagree politely
Effects to Giving Constructive Feedback
Employees will try new things
motivated employees will go the extra mile to complete a job
People care - Knowledge expansion
Clear direction to complete a job
DISCLOSURE
Advantages of Disclosure
Build confidence and trust in self
Build stronger bond with teammates
A person knows him or herself better
Disadvantages of Disclosure
Information which is being shared at times may not be well received
Information which is being dislosed and shared especially the negative information, may be used against the person
MUHAMMAD AMZAR BIN ABDUL RAHMAN(I21105350)