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ICOE - Coggle Diagram
ICOE
Pain-points
Staffing
Attrition
Retention
Tallent acquisition
Consultants transfered to from CoE SD don't want to return
Intel don't alow sub-contracting
Billing rates
Rates are stable
Last 2 years: No change
In negotiations to improve rate
Labour costs
Salary increases
Increase of 20-25% of costs
Hire to substitute
increase of 30-35% of costs
Onboard costs (2-4w w/o billing)
Ramp-up New Hires (30-35%)
Increase of 30-35% of costs
Usage of Retention budget
increase of 20-25% of costs
Malaysia HR costs : Mandatory for Business Management
Demand forecast
Demand forecast shared in advance is not accurate
Official Quarter Demand forecast is done its start
Utilization variations within quarter
Heavely depending on Intel's design stability
Decrease of utilization
Decrease CM%
Need to ramp-up
Increase in costs in 35%
Open Questions
CM% per CoE
% Non billable costs
Management
etc...
Onboarding
Team Pyramid