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Change Management Practice - Coggle Diagram
Change Management Practice
Change Impact
Pollyanna effect (page 258)
Categorizing change impacts (pages 260-261)
McKinsey 7-S model (pages 262-264)
Stakeholder impact assessment, 5 steps (pages 268-274)
Factors affecting change impact severity (page 275)
Building change readiness
Beckhard & Harris, change formula (pages 292-293)
Using change agents
Benefits of change agents (page 295)
Recruiting a change agent network (pages 295-296)
Using middle managers (pages 297-298)
Working with innovators (page 298)
Internal versus external recruitment (page 309)
Factors affecting the size of change agent network (pages 297-298)
Tuckman team development (pages 502-503)
Glaser and Glaser, effective teams (pages 504-505)
Resistance to change
Developing a change management plan (page 310)
Psychological contract (pages 312-313)
Kanter, common causes of resistance (page 314)
Symptoms of resistance (pages 316-317)
Supporting managers (pages 317-318)
Building and sustaining change
Four key strategies (pages 318-319)
Using levers (pages 461-472)
Kelman, levels of adoption (page 472-473)
Gladwell, tipping point and critical mass (page 474-475)
Vicious and virtuous cycles (pages 476-478)