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Unit 5 by Ana Fernández - Coggle Diagram
Unit 5 by Ana Fernández
Ana Fernández Brabezo
CETT Alumni
Master in event management
Works at Fira Barcelona as Guest Event Management
Profession journey
Front desk agent
Events coordinator inter- Hotel Alimara
Shop & Bar executive JR & Tour Guide - artico ice bar
Assistant manager
Role that has a venue in an event
THE VENUE: FIRA BARCELONA
Almost 400.000 spm of gross exhibition area spread across the 2 venues over 16 halls
Gran Vía
Montjuic
CCIB
Fira Barcelona: public-private company
Business lines
Sales
Make their own events
International consultancy for other agencies around the word
Main services at FIRA BARCELONA
Servifira
Structures, decor, furniture, electricity, water supplies, AC,..
BuildUp by fria
Stand design
Gastro fira
F&B services for exhibitors and organizers
F&B Outlets management
External cartering management
Sustainability project
No more plastic in the Gastrofira
Recycling
Their are working with "La Bola" to measure their carbon footprint
ROLE
Become the perfect place for the event that meets the expectations of attendees
Types of events
Exhibition & fair
Congress
Corporate events
Social events
Institutional
Spots
Clients
Agencies
Corporate Dpts.
Associations
PCO
DMC
Institutions
General departments of the venue
People management
Marketing & protocol
Legal & compliance
External business
Intern business
International business
Venue services
Tech dpt
Security and mobility
Purchasing
Technical admin & support
IT
Operations
liaison between the client and all their needs and the rest of the departments
OPS TEAM
Project managers
National events
International events
Venue management office
Hall managers
Cleaning managers
Organising an event from "A" to "Z"
Transfer of event info and agreements from Sales Team to Ops Team. Also, contract and special terms and conditions
Site visit with the client and partners
Establish the pricelist for basic services
Advice and supervise about the Security and H&S protocol and Venue technical regulations fulfilment
Project management of the services requested
Coordinate the venue services according to the event calendar and schedule
Coordination and supervise all the parties involved during the build-up, show days and dismanting
Suppliers management and supervision pre, during and post event
Budget management, billing, final invoices and suppliers payment
Internal satisfaction survey of the event
Challenges
When a client needs are not possible to be carried out due to the H&S, Legal, security or technical reasons
Climate conditions
When relevant machinery gets broken, so it doesn't allow to provide the requested service
Accidents of any kind
Meet in time all the actions scheduled when having many parties involved in a short period of time
Admin & finance
Suppliers
Venues, meeting rooms, congress centres..
Questions you need to ask yourself
What kind of event is the venue requested for?
When is the event?
How many people is assisting?
What's the budget?
Suppliers
AV Companies/ technical support
Transportation
Special venues
museums, theatres, stadiums,